Hi, I am glad that you purchase us twice and abuse us as a scammer at the second time. It is quite pity that I can't upload images here to let everyone see our chat history, see how you make up storys. But let me introduce your photos to everyone who see this message. 1. The first and second photo is the same hat, which means you took 2 photos of one same broken hat. If your story is true, there will be 50 pcs at least are broken. During the international cross sea transportation, there might be some influence caused by transportation. If it has, we are glad to refund the broken hat or reduce the price on the next following order. 2. For the third image, it is not broken, it is the way that the hat made up. It is the end of the straw braid and also it is under the hat, which is not influence the wearing. And also, in your photos, if your story is true, there will be more than 2 "borken" at least, but we only see two of them.